Privacy Policy

Last updated: October 21, 2026

At Marble on Glass, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

By using our website, you acknowledge that your personal information may be processed as described in this policy, subject to your rights and any consent required by applicable law.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following categories of information:

Personal Information

• Full name
• Email address
• Billing and shipping address
• Phone number, if provided

Order and Payment Information

• Products purchased and order history
• Billing and shipping details
• Payment status and transaction information

Payments are processed through third-party payment providers. We do not intentionally store complete payment card details on our own systems.

Technical Information

• IP address
• Browser type and device information
• Operating system
• Pages visited and interactions with our website
• Cookies and similar tracking technologies

Marketing Information

If you subscribe to our marketing communications, we may collect your email address, marketing preferences, and consent records.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill orders.
• To arrange shipping and delivery.
• To process payments and help prevent fraudulent transactions.
• To communicate with you about your orders and customer service requests.
• To respond to questions and provide customer support.
• To improve our website, products, and shopping experience.
• To measure advertising performance and understand website usage.
• To send promotional communications where permitted by law.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These providers may include:

• Shopify: to operate our online store and manage orders.
• Payment processors: to securely process payments.
• Shipping and logistics providers: to deliver your purchases.
• Google: to measure advertising performance and analyze website traffic, where applicable.
• Other service providers: to support customer service, website functionality, and business operations.

We may also disclose personal information when required by law or when necessary to protect our legal rights, customers, or business.

We do not sell personal information in exchange for money. However, certain advertising or tracking activities may qualify as the sale or sharing of personal information under specific privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve your browsing experience and understand how visitors interact with our store.

These technologies may be used to:

• Remember your preferences.
• Keep items in your shopping cart.
• Understand website traffic and visitor behavior.
• Measure the effectiveness of advertising campaigns.
• Provide relevant advertising where applicable.

Depending on the tools configured on our website, these technologies may include Shopify cookies and Google advertising or analytics technologies.

Where required by applicable law, we will request your consent before using non-essential cookies and tracking technologies.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Marketing Communications

If you subscribe to our marketing emails, we may send you information about new products, promotions, and updates from Marble on Glass.

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

We will process your marketing preferences in accordance with applicable laws and consent requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include retaining information to:

• Complete transactions and fulfill orders.
• Maintain business and accounting records.
• Respond to customer inquiries.
• Resolve disputes.
• Meet legal and regulatory requirements.

When personal information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Obtain a copy of certain information you have provided.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising or data-sharing activities.
• Unsubscribe from marketing communications.

To exercise any applicable privacy rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

9. International Data Transfers

Marble on Glass may use service providers that process personal information in countries other than the country where the information was collected.

Where required by applicable law, appropriate safeguards will be implemented to protect personal information transferred internationally.

10. Children’s Privacy

Our website is not intended for children who are not legally permitted to make purchases or otherwise use our services under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided us with personal information unlawfully, please contact us so that we can review the situation and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal obligations.

Any updates will be published on this page, together with the revised date.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:

Marble on Glass
Email: contact@marbleonglass.com